What is VRus Escape Reality?

We are San Antonio’s first fully dedicated Virtual Reality Escape Rooms, Adventure games, and Free Room Arena. Our experiences can accommodate up to eight players in the same virtual game.
We have invested heavily in the top state-of-the-art hardware for the best quality experience anywhere. This means that we run Alienware R12 computers, each with an Nvidia RTX 3080 to run the HTC Vive Pro 2 headsets.
For our specially designed arena, we have Meta Quest 2 headsets (formerly known as the Oculus) where in each game, you can see each other in-game exactly where you are standing in real life.
We work with some of the top virtual reality developers in the world to create fully immersive games.

What are the hours of operations?

We are open 7 days a week.

Mon – Thru: 4:00 PM – 10:00 PM
Fri – Sun: 11:00 AM – 10:00 PM

How to find us?

We are located in the shopping center at the corner of Huebner and Bandera next to Peter Piper Pizza. Our address is 6959 Bandera Road, San Antonio, TX 78238.

How is the parking?

While we do not have any dedicated parking, the parking lot is quite large, and there is always a space to park.

Can I have a drink before my VR Experience?

VRus Escape Reality is meant to be a social experience, and we understand if you want to enjoy a few drinks before you come. However, please remember that too much alcohol and VR do not mix very well.
We do recommend that you come as sober as possible to make your experience smooth and enjoyable and protect your group from unnecessary incidents.
We also have a strict NO DRUGS policy.
If our staff believes that you are too intoxicated to play for your safety and the safety of other customers, we may ask you to reschedule your booking.
Please note: we will be unable to offer a refund.

Do I need to sign a waiver?

All guests must fill out a waiver. Guests under the age of 18 years old must have a parent/guardian physically present in the store during the session to sign a minor waiver form.

Booking & Pricing

Games / Experiences, Pricing, and Cancellations Policy

We currently have three main types of experiences: VR Escape Rooms, VR Adventure Games, and our premium Free-Roaming VR arena.
Our current pricing is $30 per person (Monday thru Thursday) and $35.00 (Friday thru Sunday) per session and gameplay can last up to an hour.
Like a movie theater, we cannot accept any last-minute rescheduling or refund for cancellations once the booking is confirmed.
We do understand that sometimes customers will have to reschedule. You can purchase a rescheduled protection plan in the event you need to have your booking protected. Our team can assist you with rescheduling to find a more suitable time slot if this situation does occur.
Additionally, under certain circumstances, we can issue a store credit that you will be able to use later.

What kind of payments are taken for the games?

All major credit cards are accepted for payment. Please note that we are unable to accept cash.

Do I have to book in advance or can I walk in?

We are happy to accept any walk-ins; however, we cannot guarantee that there will be an opening at the time of the walk-in.
We strongly suggest booking online, or we can book you at the time of your walk-in. We are next to some great stores for you to visit, including Peter Piper Pizza, to fix that hunger before coming over.

Do I have to choose the game in advance?

Not at all! Choose a game experience and we will help with the rest.
When you arrive, if you are unsure of your game, our staff will gladly help you pick from our games the most suitable game for your group.

When should arrive for my VR experience? What happens if I arrive late?

Please arrive 15 minutes before your game start time for game preparation and instruction.
As a courtesy to all players, all games start exactly at their published time. If you arrive late, you can still play, but you may have time deducted from your adventure. There will be no refunds for late arrivals.

Safety Precautions & Others

What is your cleaning and sanitization procedure?

Here at VRus Escape Reality, we comply with the latest recommendations for all VR equipment. After every session played, we go through a lengthy equipment cleaning process to ensure your safety.

What type of equipment is used?

For VR Free Roam Arena games, we use Meta Quest 2, and for VR Escape Rooms & Adventure Games, we use HTC Vive Pro 2

What type of clothing is recommended?

Dress fashionably for comfort.
We recommend that you come in workout clothes if you are playing the VR Free Roam Arena games.
If you have a hair bun or hairpiece, we may ask you to remove it so it will not interfere with the use of the headset.

Do you serve food and drinks?

We provide courtesy water and sell snacks at the front lobby

Do you provide birthday parties?

Currently, we offer a 20% discount for groups of 8 or more when celebrating a birthday at our venue, However we do not have a designated birthday room. Contact 210-465-7065 for more details.